Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns within 30 days of delivery for a full refund or exchange.

• Items must be unused and in original packaging
• All tags and labels must be attached
• Proof of purchase is required
• Some items may be marked as final sale and are not eligible for return

1. Initiate Return:

   Contact our customer service team or log into your account to start the return process.

2. Get Return Label:

   We'll email you a prepaid return shipping label (if eligible) or instructions for returning your item.

3. Package Your Return:

   Carefully pack the item in its original packaging or a similar secure package.

4. Ship Your Return:

   Attach the return label and drop off the package at the specified carrier location.

5. Refund Processing:

   Once we receive and inspect your return, we'll process your refund within 3-5 business days.

Return shipping is handled in the following ways:

• Free returns for defective or incorrect items
• $7.99 flat rate return shipping fee for standard returns
• International returns are responsible for return shipping costs
• Return shipping fees are deducted from your refund amount

The following items cannot be returned:

• Items marked as final sale
• Personal care items that have been opened or used
• Custom or personalized orders
• Downloadable software products
• Gift cards

Once your return is received and inspected, we will process your refund:

• Original payment method will be refunded
• Processing time: 3-5 business days
• Bank processing time: Additional 5-10 business days
• You will receive an email confirmation when refund is processed